Job Shadowing HE

Akhil Yerneni and Claire Carter are both partners at the Executive Search firm, Anderson Quigley. In this episode, Akhil and Claire demystify the role of an executive search firm in relation to both permanent and interim roles for HE professional services and academic staff and, amongst other topics, offer advice on how and when to work with firms to maximise engagement. 
 
This episode is kindly sponsored by the Academic Registrars Council (ARC). ARC is the national forum of senior managers responsible for the academic administration of student matters in publicly funded universities and colleges of Higher Education within the UK. 

Andrea Bolshaw is an Interim Registrar and Secretary. She started her Higher Education career as a Graduate Trainee, and subsequently carved out a career path through increasingly senior positions that took her to becoming a Registrar and Secretary in a permanent role. In 2023, she took a major professional decision to leave permanent employment and move into the freelance world. Since that time, she’s been Interim Registrar and Secretary at two institutions, and in this episode she shares her experiences and reflections on life as an interim. 

Professor Susannah Quinsee is Vice-President (Digital and Student Experience) at City, University of London and Ian Anderson is Principal Enterprise Architect at Ellucian. In this episode, Ian and Susannah reflect upon many of the themes that have arisen across the mini-series and consider how institutions are managing change. They draw together thoughts on how this might be done while also providing some sense of stability, consider the critical importance of building human connections, discuss the value of recognising success and milestones and provide some inspiration on why we should keep going and be proud of UK Higher Education.
 
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Luke Phillimore is Associate Director of Change at the University of Nottingham and is also the Network Coordinator for the Association of Higher Education Professionals Change Network. In this episode, Luke focuses on why people are at the core of change, the importance of empowering people through the change process and why the most relevant outcome of change is people's acceptance to adopt it. As part of this discussion, Luke also explores the role of the Lean Six Sigma methodology, how to influence people when you don't have authority and the unexpected opportunities that can arise through engaging with external networks. 
 
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Krissi Sanft is Managing Director of Portare Solutions, a boutique consultancy firm focused on change and transformation. Portare Solutions has a strategic partnership with Ellucian to accelerate, support and enhance the transformation to Software as a Service (SaaS) student information systems for HEIs. In this episode, Krissi provides an overview of her career path and the work of Portare Solutions, reflects upon the similarities and differences in managing change in HE compared with other sectors, discusses how to keep people front and centre within the transformation process and what steps can be taken to mitigate some of the challenges that accompany change.
 
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Greg Sheridan is Senior Registry Digital Manager at the University of the West of Scotland. In this episode, Greg shares his experience of the cyber attack on his institution in July 2023. He explores both the rapid and longer-term change that he needed to progress to build back better the student record system, and how that process was as much about people, mindsets and decision-making, as it was about the system.
 
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Louise Savage is Head of School Operations in the School of Education at the University of Nottingham. In this episode, Louise talks about her experience of engaging with change from a school perspective including in her roles as both a stakeholder and a leader. She explores navigating that often delicate balance of local and institutional needs, discusses how effective consultation, engagement and networks can create better outcomes and delves into why retaining the art of conversation is so important.
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Helen Langley is Project Manager in the Change Support Unit at City, University of London. In this episode, Helen provides an overview of the projects she has and is managing at City to enhance the student experience. She also shares more about how she got into project management, offers insight into the project framework used by City and reflects upon the downs and ups of being a project manager in a fast-paced and changing environment. 
 
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Ben Rogers is Director of Registry Services at Cardiff Metropolitan University and is also Chair of the UK's Academic Registrars Council. In this episode, Ben talks about being the co-sponsor of an institution-wide change project at Cardiff Met to review student journey processes from enrolment through to graduation and the implementation of a new student records system. He shares background to the project, its costs and benefits and the approach to getting buy-in. He also delves into supporting colleagues through change, including his approach to communication and engagement as well as supporting himself through the more challenging moments of change. 
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Professor Mairi Watson is Deputy Vice-Chancellor at the University of Hertfordshire, prior to which she was Pro Vice-Chancellor for Education and Student Experience. In this episode, Mairi offers a senior leadership perspective of leading change, the importance of ambition, the scope for taking risks and being brave, and why supporting colleagues' readiness for change is such a vital part of leading change well. 
This podcast mini-series is kindly sponsored by Ellucian. Ellucian combines higher education expertise, focused innovation and deep partnership to help institutions navigate transformation. Unlock success with the complete, integrated Ellucian SaaSPlatform connecting people, processes and applications across your institution.

Yemi Gbajobi is the Chief Executive Officer of Arts Students' Union at the University of the Arts London. In this episode, Yemi talks about her role and career path, discusses the pushes and pulls of the relationship between students' unions and universities, shares how she navigates the intersectionality of being a younger, Black, female leader in Higher Education, reflects upon how she learns from working with other organisations, and considers how to plan for students of the future. 
 
This episode is kindly sponsored by Blackbullion, the platform for students to learn about money and apply for more money in the UK’s largest hub of student support funds, scholarships and grants, with an app to help them manage their money with confidence. The platform also houses the UK’s leading end-to-end funding solution for staff to manage university funds and make instant payments to students.
 
 

Rachel Reeds is Senior Admissions Manager at Anglia Ruskin University. In this episode, Rachel talks about about the twists and turns of her career path, discusses the lynchpin role admissions professionals play in supporting students' HE journeys, shares her views on authentic leadership and provides insight into what she's gained from studying on the PG Certificate in HE Administration Management and Leadership run by AHEP.
Rachel also tells more about the book that she has written to support HE professionals, due to be published in the coming months. 
 
This episode is kindly sponsored by Blackbullion, the platform for students to learn about money and apply for more money in the UK’s largest hub of student support funds, scholarships and grants, with an app to help them manage their money with confidence. The platform also houses the UK’s leading end-to-end funding solution for staff to manage university funds and make instant payments to students.